Press 1 for questions about this, press 2 for information about that…say this if you want that, say that if you want this…some people like automated phone systems but many do not. Most people have, at some point, tried to call a company and found that the automated messages seemed to produce an endless array of choices, none of which easily and quickly offered a choice to speak to a human.

Here are a few practical tips for getting past an automated phone tree in order to speak with a live representative.

How to Get Past a Phone Tree to Speak With a Real Person

Some businesses realize that some customers prefer to speak directly with a customer service agent and offer an early option for that. It may be worth the time to listen for that prompt or to see if there are online options such as live chat for customer service. If the company does not offer these options, some people may have success with:

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